EXCITING NEWS!
ON NOVEMBER 29, 2021,
TCBY IS LAUNCHING
ITS OWN LOYALTY PROGRAm
The current MTY Rewards program ends on November 28, 2021
MORE PERSONALIZED REWARDS WITH BIGGER BENEFITS!
MORE PERSONALIZED REWARDS WITH BIGGER BENEFITS!
MORE PERSONALIZED REWARDS
WITH BIGGER BENEFITS!
Stay tuned for more details on the
new loyalty program!
As of November 29, 2021,
START EARNING REWARDS IN A FEW EASY STEPS!
When visiting any TCBY location, create an account in-store via the QR code near the cash or online on our website.
Start earning rewards during your first in-store visit or when placing an order online.
TRANSITION AWAY FROM MTY
REWARDS PROGRAM
exisiting rewards
The current MTY Rewards program runs until November 28, 2021.
After this date, rewards points will no longer be awarded or redeemed.
As for current free item rewards, earnings stop on October 28, 2021 and
remain redeemable until November 28, 2021.
DON’T WORRY ABOUT YOUR POINTS!
Beginning November 29, 2021, go to MTYRewards.ca to transfer unused points to a digital TCBY gift card.
You have 12 months to transfer your unused points before they expire on November 28, 2022.
Questions? We’ve got answers!
1. What happens to my current MTY Rewards?
As of November 28, 2021, the current MTY Rewards program ends. Until this date, you can continue earning and redeeming points as usual.
As of November 29, 2021, you’re invited to transfer any unused points to a digital gift card at the MTY brand of your choice. You’ll have 12 months to transfer these points before they expire on November 28, 2022.
2. How do I register for new rewards programs?
To register online, head to the websites of your favourite participating MTY brands (or their online ordering platforms) and follow the registration instructions.
To register in-store, scan the QR code to subscribe online or ask the cashier for more details.
You can only register for the new rewards programs beginning November 29, 2021.
3. How do I transfer unused points?
Any points received before November 29, 2021 will not be carried over to the new rewards program. Instead, these points can be used toward a digital gift card from your favourite MTY restaurant.
Exchanging unused points for a digital gift card: Starting November 29, 2021, head to MTYRewards.com or visit the website of your favourite MTY brands. Once there, click “Transfer my points” and follow the instructions. You have 12 months to transfer your points before they expire on November 28, 2022.
4. What happens to my punch card?
You can continue earning punches until October 28, 2021. Current punch cards are redeemable until November 28, 2021.
As of November 29, 2021, all unused punches expire (whether or not there are enough of them to claim a reward). Punches do not transfer over to the new program and cannot be exchanged for a gift card.
5. How can I use my available rewards?
When it comes to claiming existing rewards in-store or online, it’s business as usual until the new programs launch on November 29.
6. Can I keep using my rewards card after November 28?
No. Beginning November 29, 2021, MTY Rewards cards will no longer be accepted at MTY brands’ establishments or websites. As of this date, each participating brand will launch its own loyalty program. To join the new programs, you’ll need to register online.
As of November 29, you have 12 months to transfer any unused points to a digital gift card at the MTY brand of your choice.
7. can I use the new rewards card at different restaurants?
No. As of November 29, 2021, each participating MTY brand will offer a unique program with its own rewards. Head to your favourite participating brands’ websites to find out more.